Photography Services
Photography sessions, bookings, and creative services are non-refundable once booked.
If you need to reschedule a session, please contact us as early as possible.
Rescheduling requests are handled on a case-by-case basis, subject to availability.
Physical Products
Some physical products available on our website are fulfilled by third-party suppliers.
Due to the nature of third-party fulfillment, we do not require physical returns.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photo or video proof.
Once verified, we will offer a replacement or refund where applicable.
Non-Refundable Items
Refunds will not be issued for:
- Change of mind
- Incorrect orders placed by the customer
- Items that have been used or intentionally damaged
- Delays caused by customs, courier services, or incorrect shipping information
Delivery Information
Delivery times may vary depending on supplier location and shipping method.
Estimated delivery times are provided for reference only and are not guaranteed.
Contact Us
If you have any questions regarding refunds or returns, please contact us at
info@magiccutstudios.ca